Canada Post is our prefered method of shipping.
For a limited time we offer free shipping for orders of $100 and more (before tax) for US Mainland and Canada (Canadian Northern territories and Alaska are excluded from this offer)
For a limited time we offer free shipping for orders of $75 and more (before tax) for Ontario and Quebec.
We ship orders within 1 to 3 business days via Canda Post or UPS very well packaged in blank boxes. For your privacy, there would not be any sign of the items inside. Also, for Canada, you can request "Hold for Pickup" during checkout and by that, Canada Post will leave a card in to your mailbox or door. You take that card to your local post office and pickup your order.
If you select Regular or XpressPost services, we provide you the tracking number in your account. Also you will get an email from Canada Post/ UPS confirming your order's shipping and tracking number. Your package will be insured against lost or damage.
If you select Air or Surface services, there would not be any tracking number or insurance with your package and we are not recponsible for lost, late or damaged item.
We only ship orders to a valid billing address. If you want us to ship your products to a different address, we will ask you to send us a picture of the front side of your credit card. If you are not the credit card owner, we can't ship the product to you. Some extra documentation may be required if you want to use a diffrent address other than your billing address. One of the solution for this case is to buy a prepaid Mastercard or Visa with your credit card and register the prepaid credit card to your shipping address and make your purchase with the prepaid credit card.
If you prefer to use any other shipping methods like UPS, DHL and... please email us. We will find a way to use your favorite shipping method.
Please email us if you are experiencing any problem with your orders.
Toll Free: 1-800-987-0289
